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Leading Quality

Ronald Cummings - John (Autor)

ROI Press (Editora)

R$ 144,84
SKU: 9781916185807

What is the true meaning of quality? How can you influence positive attitudes towards quality within the workplace? 

 

Leading Quality teaches you how to influence and align your company’s definition of quality, so that you can deliver the best possible experience to your clients. You will learn the techniques successful leaders use to make their strategic decisions and you will be given the tools to ensure that your team is in alignment to achieving common goals. Leading Quality is the first book that teaches why quality is important and how to incorporate it within the workspace.

 

Praise for Leading Quality:  

“A quality mindset remains key to differentiating your product and your company. Leading Quality offers key lessons to develop this mindset.”

- Michael Lopp, author of Managing Humans and VP of Product Engineering at Slack

“Leading Quality communicates just how important a focus on quality is within your company and is one of the few titles that actually teaches how to lead quality in a clear yet captivating manner.” 

- Shesh Patel, Engineering Manager at The New York Times

“Three elements define any successful product: quality, quality, and quality. Leading Quality is a comprehensive and practical guide to embedding quality into the DNA of any product organization.”

- Nick Caldwell, CPO at Looker and former VP of Engineering at Reddit

 

Sobre o Livro

A obra define qualidade como um conceito organizacional e mostra seu impacto direto na experiência do cliente.

O texto apresenta técnicas de liderança e ferramentas práticas para alinhar equipes e orientar decisões estratégicas; traz métodos para integrar qualidade aos processos produtivos.

Leitores encontram orientações para fomentar atitudes positivas em qualidade no ambiente de trabalho; a abordagem combina princípios de gestão com métodos aplicáveis à rotina das equipes.

Características

Categoria Gestão de Empresas
Subcategoria Qualidade
Autores Ronald Cummings - John
Sobre o Autor
Idioma Inglês
Quantidade de Páginas 154
Acabamento Brochura
Editora ROI Press
ISBN 9781916185807
Tamanho 15.2x22.9
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