1. Getting Started

2. Researching documentation

1. Understanding your users

2. Cultivating empathy

3. Understanding user desires, user needs, and company needs

4. Recruiting users for research

3. Research methods 

1. Reading code comments

2. Trying it out

Friction logs

3. Running diverse and inclusive focus groups and interviews

4. User journey mapping

4. Identifying and working with stakeholders

1. Finding your experts

2. Collaborative documentation development

5. Learning from existing content

1. The value of design documents

2. Finding examples in industry

1. Defining your initial set of content

2. Deciding your minimum viable documentation 

3. Drafting test and acceptance criteria 

READMEs

1. Setting yourself up for writing success

2. Who is this for? Personas, requirements, content types

3. Definition of done

4. How to iterate

Tools and tips for writing rough drafts

1. Understanding your needs

2. Choosing your writing tools (handwriting, text-only, productivity/measurement writing tools)

3. "Hacks" to get started drafting content

Notes and warnings

1. Pur