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Counterintuitive Marketing

Kevin J. Clancy (Autor)

Simon & Schuster (Editora)

R$ 155,29
SKU: 9781439167250

Why does American business seem to sputter along where it ought to thrive? What is the source of the current plague of downsizing, disappearing companies, dot-com crashes, and here-today-gone-tomorrow advertising campaigns? Why do more products flop than ever before? Marketing experts Kevin J. Clancy and Peter C. Krieg have the answers.

In Counterintuitive Marketing, Clancy and Krieg trace the high rate of business failure back to bad marketing strategy, and the even worse implementation of that strategy. Excess testosterone, they argue, compels senior managers to make decisions intuitively, instinctively, quickly, and, unfortunately, disastrously.

In this informative and enlightening book, Clancy and Krieg confront these "over-and-over-again" marketers, who don't have time to do it right the first time, but endless time and a company bankroll to do it wrong over and over again. The authors draw from their decades of consumer and business-to-business marketing experience to describe the intuitive decision-making practices that permeate business today, and demonstrate how these practices lead to disappointing performance.

Chapter by chapter, Counterintuitive Marketing contrasts how marketing decisions are made today with how they should be made. The authors give equal treatment to targeting, positioning, product development, pricing, customer service, e-commerce, marketing planning, implementation, and more as they present counterintuitive ideas for building and introducing blockbuster marketing programs.

Readers will discover in this iconoclastic treasure chest hundreds of penetrating insights that have enabled the authors' firm, Copernicus, to transform companies and become a "brand guardian" to the Fortune 500 and emerging businesses around the world. The tools to create exceptional marketing programs really do exist, and they are all here in Counterintuitive Marketing, the ultimate practical guide for any company of any size.

Sobre o Livro

Clancy e Krieg diagnosticam o papel das decisões intuitivas na falha de estratégias de marketing, com exemplos práticos sobre segmentação e posicionamento de produto. O foco recai em como escolhas rápidas da alta gestão afetam lançamento e desempenho de produtos.

O texto apresenta alternativas contrárias ao impulso gerencial habitual em temas como preço, atendimento ao cliente e comércio eletrônico. Há recomendações sobre planejamento de marketing e implementação que visam reduzir retrabalho e desperdício de recursos.

Baseado na prática consultiva dos autores, o livro oferece ferramentas e procedimentos aplicáveis a programas de marketing de diferentes tamanhos. Leitores encontram propostas concretas para estruturar testes, métricas e governança de marca.

Características

Categoria Administração
Subcategoria Marketing
Autores Kevin J. Clancy
Sobre o Autor Kevin J. Clancy é autor e consultor na área de marketing com experiência em projetos para empresas comerciais.
Idioma Inglês
Quantidade de Páginas 368
Acabamento Brochura
Editora Simon & Schuster
ISBN 9781439167250
Tamanho 15.2x22.9
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