"Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for success--nonverbal intelligence." -- Robert B. Cialdini, author of Influence: Science and Practice, www.influenceatwork.com

"Joe Navarro brings together the art and science of nonverbal communications for the business sector with the edge of a former FBI agent and the insight of a world-class observer." -- Jack Canfield, co-author of The Success Principles

"Joe Navarro has spent his professional life studying nonverbal language, and testing those insights in high-stakes environments. We are fortunate that he is willing to share those insights in this marvelous book. It is a must read for anyone in business (and anyone not in business)." -- Brian J. Hall, Albert H. Gordon Professor of Business Administration, Harvard Business School

"Louder Than Words is proof once again that in reading nonverbals, Joe Navarro is a master." -- David Givens, Ph.D., author of Crime Signals and Love Signals