Packed full of practical suggestions, tips, advice and up-to-date factual information, this book provides a trouble-shooting guide to help teaching assistants deal with a wide variety of classroom situations. Issues and dilemmas confronted in the book include:

• who's who in the school
• self esteem
• how to use individual learning styles to support students and those with special needs
• dealing with unacceptable behaviour
• coping with the job and personal development.

Whether read from cover to cover or used as a quick reference tool for looking up specific concerns, this is an essential book for all teaching assistants in primary, secondary and special needs schools, those starting out, and teaching assistants enrolled on training programmes such as NVQ 2, NVQ 3 and the higher level teaching assistant's award.