The Negotiation Handbook is a useful guide for all those wanting to understand what tools and techniques may be applied to the negotiation process. The handbook has been subdivided into seven key sections, with each representing an important stage related to the Negotiation cycle. The models and concepts are presented so that both a pictorial and explanatory commentary is available to the reader.

This practical handbook supports all those working in a commercial capacity, so that they may apply commonly used tools and techniques in order to ensure maximum benefit is achieved on behalf of their employers.